group mms
3 Topics
Why does group Texting with non-apple devices not work
Can’t get group texting to working with T-mobile and apple phone when there is a non-apple phone person in the group text. This is really frustrating and while I really like T-Mobile’s clear billing, pricing, etc (actually been very satisfied with most other aspects), I am looking at going back to ATT or a low cost carrier as this lack of group texting functionality is quite frustrating. I talked with tech support, created a ticket, etc back in February 2023, they still haven’t been able to resolve the issue. Not willing to call again and burn 1-2 hours trying to trouble shoot the issue anymore.1.2KViews0likes5Comments
Group messaging not going through.
As of Friday 5/31/24 my Samsung s24 Ultra stopped working for group chats. I tried it all: Restart, removed sim card then restart, messed with the mms is the Samsung messaging app, turned off and on the rcs in the google messaging app, cleared the data and the cache on both as well, even factory reset the phone. I can text individuals, I receive the group texts but my responses aren't going through. if i turn off the group messaging then reply it goes through but then everyone in the group text gets my response individually. I’ve had this phone since it came out in January and this has never happened. Has anyone else run into this issue? The only thing I’ve done differently is the recent days in added the WhatsApp cause my wife is currently overseas in France. Could it have messed with my settings? I have deleted it already. ____________________________________________________________________________ SOLVED: I’ve done this too but the T-Mobile tech had me do it again over the phone with him. Go to settings Tap General Management Tap Reset Tap Reset Mobile Network Settings Tap Reset Settings Confirm Pin Tap RESET (phone will disconnect) This worked for me. I am able to text in group chat again. I hope this helps!Solved5.6KViews0likes8Comments
Unable to download group MMS
I have a Pixel XL that was originally Project Fi. I switched to TMobile two weeks ago and my group MMS are not downloading, either on wifi or mobile. Sometimes they come through, other times I have to go to the individual messages and download them. 90% of the time, they fail to download. I've done all the troubleshooting, including resetting the network and creating the new APN from this forum. My husband has the same phone and same network and is not having this issue. The message app also crashes after a few tries at downloading. Google support was not helpful, telling me I can't use wifi for MMS, which is incorrect because I've always used wifi. Plus, it's also happening on data. Below is the APN I have done according to TMobile support doc. Although, my phone does not have a "MMS protocol" option. This helped my phone to be able to receive them more frequently, although, I still have to download them. Android APN settings Open the Access Point Names or APNs menu. In Settings, look under Wireless & Networks or tap the Connections tab. Touch Mobile network. You may need to touch More settings, More..., or More networks first. Touch Access Point Names. Touch the T-Mobile APN if one is available. If not, press the Menu key and touch new APN. Verify and update the following settings for the Data APN. Name: T-Mobile APN: Fast.t-mobile.com (for LTE devices) or epc.tmobile.com (for non-LTE devices) Proxy: <Not set> Port: <Not set> Username: <Not set> Password: <Not set> Server: <Not set> MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc MMS proxy: <Not set> MMS port: <Not set> MMS protocol: WAP 2.0 MCC: 310 MNC: 260 Authentication Type: <Not set> APN Type: default,supl,mms OR Internet+MMS Default Android provides a text field to enter: default,supl,mms. Samsung provides an Internet+MMS radio button to select. APN Protocol: IPv4/IPv6 APN roaming protocol: IPv4 Turn APN on/off: Grayed out unless there are multiple APNs Bearer: Unspecified Press the Menu key. Touch Save. Delete any other APNs that appear in the list. The FOTA APN can remain if available. Touch the APN that needs to be removed. Press the Menu key. Touch Delete APN. Verify there is a circle next to the remaining APN. Perform a soft reset. Hold down the power button until the device turns off and restarts. Test the data connection and/or MMS by accessing the Web or sending a picture message. Complete additional troubleshooting if the APN settings are correct, but customers still experience issues.Solved18KViews0likes19Comments