How to get the $30 home internet plan on magenta max?
I signed up for the $30 home internet plan as a magenta max customer last month and I being charged $50. I have called CSR several times and I was told you have to wait a few billing cycles before a $20 a month credit is applied. I have asked several times for a copy of the terms and conditions of the promo and they have refused to provide details. Has anyone manage to get the $30 rate for home internet?
What is up with T-Mo Tuesdays in the new T-Life app?
I don’t always look at the Tuesday deals, but did today. First time since the new “T-Life” app rolled out. Lo, and behold, I’m not eligible…? According to T-Mobile’s web site TMHI accounts are. Does this actually require a call to their “help” line to fix? Ugh…How to redeem Netflix on Magenta MAX plan?
I just switched over from Sprint to T-Mobile today and also got put on the Magenta MAX plan because I was told Netflix is included for free in that. Unfortunately I’m not sure how to redeem it, or if I even can. I see that when I click Netflix under “Included in this plan” it takes me to a page that says “This feature is no longer available.” Am I too late to redeem it? Did they lie when I was in the store?
was told one thing while website says another
okay I’ve had no issues with the T-Mobile service, they have been great about fixing the issues, but this time is different. So, I see on the website i can get $400 in credit when i trade in a Samsung Z Flip 3 but when i went into the store i was told the most i would get is $300 and i want to know why is that, is there some different deal that goes on with the website compared to the store?
Why can't I get 3 line magenta for $105?
The website clearly says I can, but me and my wife are 55+ but I visited a local store twice and called today also, but was told I could not get the $105 for 3 lines on a 55+ magenta! but clearly the website says I could! Unlimited 55+ Discount Cell Phone Plans for Seniors | T-Mobile it says here one can get 3 lines Here it says both new and old customers can get it. but at the store I was told only 2 lines are allowed and when I said a friend has signed up it I was told only for new customers! and today another friend signed up the same thing! “ Who is eligible for Magenta Unlimited 55 or Magenta MAX Unlimited 55? All existing and new T-Mobile postpaid customers who are 55 years of age or older are eligible. To receive this discount, proof of age is required. New customers can sign up at their local T-Mobile store with government-issued ID. Existing customers can sign up by calling 1-800-T-Mobile or by visiting a local retail store. Can I have more than 2 lines on my Magenta Unlimited 55+ plan? Yes! Customers on a Magenta Unlimited 55+ or Magenta MAX Unlimited 55+ plan can have up to 4 voice lines on their account. On the Magenta Unlimited 55+ plan, 3rd and 4th lines are $35 each line per month with Auto Pay. On the Magenta MAX Unlimited 55+ plan, 3rd and 4th lines are $40 each line per month with Auto Pay. Customers can add additional lines by calling 1-800-T-Mobile or by visiting a local retail store. so what I am missing! how can others can get it but I was told no? I am currently paying $124 for 4 lines but I do not use the fourth line. So I would rather pay $105 for 3 lines + free netflix. why do they give me a runaround when the web says clearly there is one such a thing: 55+ magenta for $105 total (including taxes and fees0 for 3 lines? (do they have my age wrong?).
