Just upgraded my phone, cannot access internet without wifi
I have been a T-Mobile customer for years. I just recently upgraded to the new iPhone 15 Pro Max from a 12 Pro Max. I cannot access the internet ANYWHERE. Spotify? Nope. Google Chrome? Nope. Facebook? Nope. I have full cell service and 5G in all of the places I am attempting to use my phone. My old phone worked in all of these places such as work and in my car during my commute. This is absolutely infuriating. Am I missing something?
Excellent signal, no connection
Can anyone help me?? I’ve called T-Mobile several times, talked to IT, and went to the store and still no help. I have the home internet, it’s showing 5 bars and excellent connection, but our speed is 4 mbps. Our service used to be amazing, but lately we can’t even watch a show on Netflix with out it buffering! We have reset our wifi, did the new network pathways with T-Mobile, and went in and got a new white router and it seems to be worse now! My phone, tv, iPad won’t on the wifi even thought it says our signal is excellent. I’m so frustrated with this, and about to cancel my internet; however, I love the price point compared to our areas Internet providers. Anyone know what to do? I’m not sure if you get a new sim or not with the new router? That is about the only thing I could think to replace, if it wasn’t already with the router. Thank you!!Home internet went from 200mbps download to 5mbps.
My 5g internet has been great for the past couple of weeks, but all of a sudden I'm stuck at 5mbps for my download speed. I've restarted my router/modem multiple times to see if that would help. Home internet went from 200mbps download to 5mbps download without changing anything. I read recently that there might be some solutions on these forums that might help. Thanks in advance.
data is active, but slow as all hell
I use an android phone and For the past 2 to 3 days, my data has been so slow that I can't access downloads on certain apps. I don't what it is, but its getting annoying. Usually, I would just chalk it up to t mobile tower troubles. However, I've had a history of my data coverage being so trashy. And it's because of one thing that still don't freaking understand and that: the carrier hub application. Someone explain to what the hell it does and why does my service always get worse when is have to mess for an update or permission or whatever. I've been dealing with this carrier hub bull crap for a few good years using t mobile and it still gets on my nerves.
