Why not participate in the Affordable Connectivity Program (ACP)??

I was on acp with my old plan if tmobile doesn't participate going back to my old cell phone plan tmobile is the only internet provider in my area

I’m also a senior, senior citizen who has to sniff out deals just to survive. Gotta love how all these guys continue to corrupt the idea of public airwaves. To add a little fuel to the fire, I personally believe it will be getting worse for us as TMo and SpaceX finish linking up. Bet we’ll pay dearly for that one, contrary to their current rhetoric.

TMo is insufferable. The hoops I had to jump through just to get back here to post. They’ll continue to claim it’s in the name of security but really it’s just shifting the blame.

PS to the above:  Verizon is not available in my area.

I’m so very disappointed in T-Mobile.  I recently received their 5G Router and it is the best internet service that I have had in the 20+ years that I have lived at my current address.  Before this, I had the best service ever, but it was less than 25% of the 5G service -- that was using a Hotspot on a cell phone and line used strictly for this purpose.  Now I have been approved for the ACP -- never mind!  That would have been so much help.

All the reps would tell me was that Metro by T-Mobile was available.  It turns out that they only offer 5G service on mobile phones.  NOT!!!

I am a senior, senior citizen and really thought that T-Mobile cared more than others.  My mistake!

Comcast? One of the biggest hungriest sharks in the tank.

That’s what I hate about gov support like this. It’s put in private sector hands who immediately turn it into a business opportunity such as locking you in, bait and switch, a cycle of escalating surprise tack-ons, etc. This has little to do with helping the needy and more to make administrations look better while handing over undeserved funds to corps who care only about consumers as leverage, bait and for appearances. These “airwaves” are supposed to be the public’s and for the benefit of all, not to build multi billion $ corps and certainly not campaign payback.

Chatted with T-Mobile early this morning asking about their internet. Told them I was on the ACP program and was told I must go to a metro store or call metro cs. I called Metro and was told yes I can get the internet with my ACP benefit as long as I switch phone service to them.

I guess the big wigs at T-Mobile need the money. I’ll stay with Comcast till I locate another company who wants to retain their clients. Maybe if we hurt their profits they’ll rethink this idiotic choice.

I remain with T- M in spite of their attitude and service only because Verizon  can only guarantee a 2-3 year lock on their tier prices. That scares me a bit even tho I couldn’t trust T-M to even watch my plants. I’m in a concrete and steel building in a concrete and steel neighborhood so can’t expect anything from a provider but stable price. I’d go with Verizon in a NY minute if I didn’t expect they’d potentially eventually gouge me. Waiting for T-M to screw me over and make my the fool

Metro is the only one I found that charges a fee to accept the payments from the government. In addition to that problem, I also did not get the $50 rebate from T-Mobile that supposedly came with my package because they said I have to APPLY for it in the first 30 days. It was not written anywhere and no one told me that until it was too late so I doubt they paid it out to very many people. T-Mobile’s internet goes down regularly so I will be taking that back as soon as Fidium is hooked up. Boy, they really know how to take care of their customers - NOT!

I am extremely upset that T-Mobile is not offering the ACP program for their home internet checked with Metro by T-Mobile and they wanted $49 to hook it up and I also had to have phone service through them I am perfectly happy with my current phone provider not going to switch I have had T-Mobile home internet for a year and a half and was very happy with the service till now I will be switching to Verizon home internet as soon as it's available in my area because they do offer the ACP program to their customers it's a shame that T-Mobile's treating their customers like that

Never heard of them. Fibium is fiber which is usually problematic (permissions, etc.) for city apt dwellers and only available in 5 states. Not available here. I’m only referring to the cheapest most comprehensive wireless in direct competition with T-M intended strictly for home use.