Forum Discussion
T-Mobile Internet (2.4G) with Alexa Drops Feit Bulbs often and at random
1/11/2023: Received this short email from Feit.
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Raju M (Feit Electric) Jan 11, 2023, 9:43 AM PST
Hello Connie,
Sorry for the inconvenience caused.
Our Feit electric products are incompatible with the T-Mobile Routers
Let me know if there is anything else we can help with.
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Naturally, this did not satisfy me as I have 33 bulbs, I purchased at Costco at roughly $6/each.
I sent this email:
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Raju M (Feit Electric), |
"Our Feit electric products are incompatible with the T-Mobile Routers".
Thank you for your response.
First, your Feit Plugs, indoor and outdoor, have work flawlessly during the transition, your Feit plugs have never failed - ever.
So, at least in the case of the Feit plugs they are absolutely compatible with the T-Mobile router.
OK, so you have an issue. Nowhere in any Feit documentation is there any indication that any of your products are incompatible with any router.
Feit has a technical problem that you appear to want to make it go away for me with your email.
I have 33 Feit Bulbs that I paid an average, roughly, of $6.00 each. That is nearly $200.
Please send this email chain to your corporate office as I will be contacting Costco to get a refund for all the bulbs I purchased there.
Or, you can get your technical hotshots in India to make changes, in the very near future, such that your Feit bulbs are compatible with the T-Mobile router.
In the mean time, I expect to see this issue reported on your web site.
In the near future, depending on your response; I will be contacting T-Mobile, Amazon (Alexa) and Costco (your main outlet) to make them aware of the Feit app and Feit Alexa Skill shortfall.
There are a number of "review" sites that I will write reviews of your product.
As you can see, I am not going away without making considerable waves for the Feit Technical staff and Feit management.
I have let you know exactly what I expect. Please get back to me quickly as I will (soon) start contacting the organizations I mentioned above soon.
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Not sure how I tag, search results, this such that other people with this issue find my rant.
I will, as I have, continue to update this thread as circumstances change.
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