Forum Discussion

Whatchugondo's avatar
Whatchugondo
Newbie Caller
2 years ago
Solved

New TLife app

The new TLife app is not working, I deleted and reinstalled and a circle keeps going around saying, authenticating. Anyone else have this problem?  Talked with a T-mobile Tech and they said, yes we a...
app
t-mobile tuesdays
  • K8e's avatar
    K8e
    2 years ago

    I figured out that if I turn off my VPN before opening the T Life app, it'll work. So irritating though. I don't want to have to take those extra steps just to open a stupid app when I don't even use any of it except the offers. I don't have kids for the other part of it. 

K8e's avatar
K8e
Roaming Rookie
2 years ago
Whatchugondo wrote:

The new TLife app is not working, I deleted and reinstalled and a circle keeps going around saying, authenticating. Anyone else have this problem?  Talked with a T-mobile Tech and they said, yes we are having problems with the app. HELP🤬

Same here!  I really want to use one of the offers, but can’t since I can’t get in.  Sooooooo frustrating!!!