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coooldad's avatar
coooldad
Roaming Rookie
3 years ago
Solved

Random TV Buffering

OK. I studied  all the setup procedures, tweaking and ideas to get the most performance out of my T-mobile gateway. Though having good speed is only part of the answer, I cannot seem to rectify my TV(s)  random buffering. I really want this service to work for me. Any suggestions out there?

Thanks,

Charlie

  • @coooldad, those numbers look pretty good to me! I'd be very happy if I could get that speed. My gateway connects, at best, at 60-70 Mbps, and usually only 35-40 Mbps. Nonetheless, I am still able to use 48 devices simultaneously, including streaming TV, computers, et al. My point is that speed is relative to what you're trying to do. If your devices are operating well and are accessing the Internet at the speeds you show above, you are doing very well.

    You did exactly the right thing with the Orbi! While you are adding a hop from the gateway to the Orbi, it doesn't appear to have negatively affected your WiFi signal. Just make sure that the Orbi is in Access Point mode so that only the T-Mobile gateway is managing DHCP.

    As for WPA, that is really a factor of the client that is connecting. It's a security setting for the WiFi you are broadcasting in your home. It has nothing to do with the tower. Hence, WPA3 is more secure than WPA. Some older devices can't read WPA3, which is why you sometimes have to create a new network with only WPA/WPA2 and 2.4 GHz.

    Hope this helps. Good luck, although it doesn't look like you need it!

  • coooldad's avatar
    coooldad
    Roaming Rookie

    Thanks for your help! Yes, I have rebooted everything from time to time. I failed to mention that I have an Orbi Mesh system that I use throughout the house for better coverage. I am using Nvidia Shield TV Pro to stream (Netflix, Prime Video, etc..) and have tried using both T-mobile and Orbi wifi with the same results. Never really had buffering issues with my last (cable) internet service (except the price). Though the Nvidia Shield shows a ever-so slightly stronger WiFi signal through Orbi, I wonder if there's any  benefit using T-mobile’s WiFi.

  • copz1998's avatar
    copz1998
    Connection Curator

    @coooldad if you have a ping of 14 ms with downloads of over 100 Mbps, your buffering issue is not with your gateway. I would look at my smart TV and check the following:

    • Is it hard wired with ethernet or wifi
      • If hardwire try connecting to your gateway via wifi
    • Make sure your TV is connecting to the correct wifi ID
    • Try deleting all wifi options and then rescan for the T-mobile gateway
    • In the past while trying to resolve network issues with my Samsung smart TV I unplugged the TV for a few minutes and restarted it to clear any old cache.

     When you get the buffering, is it while streaming Netflix, Amazon Prime, etc.? 

    Are you only using the T-Mobile gateway or do you have a router attached?

    I hope this helps!