Forum Discussion

dennis3033's avatar
dennis3033
Newbie Caller
6 months ago

my router keeps rebooting what can I do

my router keeps rebooting  what can I do  

  • tony34's avatar
    tony34
    Roaming Rookie

    I've had t-mobile internet service w/out issue for 2 weeks, then yesterday (1/26/25) the internet gateway begins restarting every 5 to 20 minutes. Very frustrating. Did they get your issue resolved? Any idea what was causing it to keep restarting?

  • Mine too, on my 2nd gateway. I hope they get this issue resolved. 

  • lith's avatar
    lith
    Roaming Rookie

    I'm having the exact same issue. Started about 5 weeks ago. Have been working with tech support without success. On my second modem with a third in the mail. They've replaced the power cable as well. None of this has fixed the issue. 

    I hope they are able to resolve this problem for me and you. It is incredibly frustrating although I've been understanding with T-Mobile on the phone. T-Mobile has essentially trapped me financially into their cell+internet plan. I'm technically free to leave, but would suffer significant financial repercussions for doing so. Either increase monthly bills by keeping T-Mobile cell phones and going back to cable Internet. Or, be forced to pay off my "free" phones and go back to Verizon + cable internet.

    It's quite unfortunate but I hope T-Mobile can make it right.