Forum Discussion

  • Thank you for your response.  I did try the SPAMHAUS method to no avail - the response was that they could not verify me and that T-Mobile would have to make the request. 

    To answer your question, I just recently changed ISPs to T-Mobile.  The site that encounters the issue is one I've used for years (I am a moderator) but had not been on for a couple of months.  I was able to use a VPN connection to get around the issue - which proved that the issue was T-Mobile's.

    A long chat with T-Mobile customer service resulted in sending me a new gateway.  As expected, even though the new gateway received a new IP, the issue remains. 

    While the customer service rep was quite pleasant to deal with, he really did not understand the issue.  English not being his native language may have been a factor though his command of the language seem fairly good.

  • ASITxJTIDS's avatar
    ASITxJTIDS
    Network Novice

    Spamhaus has a decent method of pulling your ip off their blocked list. Is your ip/broadband new to you? Or have you had it awhile? Some of those blacklist entities charge a fee to remove your ip. Others, like Spamhaus, have a standard method of dealing with folks who just got a new ip that was last used by someone doing email blasts. Heck, just tell T-Mobile you want a new public ip address because the one you got is on SPAM blacklists and the blacklister wants paid to remove the block. Should take ten minutes....