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Gwyn54's avatar
Gwyn54
Network Novice
2 years ago
Solved

How to get into a phone with the screen lock function on?

My Galaxy A12 has the screen lock function on.  It will only let me make emergency calls.  How do I get into settings so I can delete the function and use the phone?
  • gramps28's avatar
    2 years ago

    Try heading over to YouTube. There's videos showing how to do it. Maybe on will show you how to shut it down.

    Your only other option is to let the battery run down to where it shuts down then charge and try the hard reset.