Forum Discussion
horrific 5 g hime internet experience - “coverage umbrella”
So - I’ll try to be brief. I’ve had 5g home internet for about 4 months and have had issues between insanely unusable speeds to no internet at all. I’ve filed over 4 service tickets and perpetually t...
I’ve had T-Mobile for 8 months with ave if 114 down and 65 up but in the last couple weeks it went to below 20 down and 2-5 up. I was told I needed new sim card after we tried all the scripted solutions over the phone. Got the new sim card and worked for about 4 hours the back to same. Now tech support tells me anything from congestion to I have too many devices using the gateway. As far as congestion, I live in a community of 550 people and only know of about 10 of them to be using T-Mobile. As far as number of devices that has not changed from the date of installation. Tired of script reading techs. Very frustrating and ready to go back to Frontier dsl. Speeds were consistant but prices were astronomical.
