Forum Discussion
Home Internet so degraded
We’ve had the 5g home internet for over a year and everything was acceptable up to about the middle of March. Not the speeds we hoped for, but good enough (150/70), and reliable enough with few probl...
Thanks for the help! Yes, the modem, Model KVD21 is placed at the best signal location - consistently very good to excellent.
LTE is band b71, cqi 9, Rssi -78, rsrq -10, Rsrp -88, sinr 8
5g - nothing
Hmmm, why no 5g? I wonder how often we’re losing 5g without realizing.
Did a reset and now it’s:
LTE band b2, cqi 5, rssi -92, rsrq -14, rsrp -107, sinr 1
5g band n71, rsrq -6, rsrp -83, sinr 6
Speedtest is now a ridiculous 18/10, then a few minutes later a disappointing 36/38
When it was working well we had decent speeds of around 150 most times which worked fine with constant multiple TVs streaming, laptops, tablets, printers etc. and around 55 devices total. Now we get buffering, signal drops, and devices disappearing from the network (that have to be manually reconnected).
I guess my biggest problem is that it worked for a year, now it doesn’t, and TMobile doesn’t seem to have a solution.
