Forum Discussion
Connecting External Hard Drive T-Mobile Router network cable Cat-5
Just received the T-Mobile Home router, Plugged into the SMART house network panel and all TV’s (x5) in the house are connected via Cat/6 cable network, they work fine. However, the WD External Hard ...
I think you may have the hard drive plugged into the wrong port. I want to stress that I don't use an external drive on my LAN, but based on what I know about networking and the T-Mobile gateway, I think the drive has to be connected to the gateway via USB-c and not Ethernet. I think the Ethernet on the gateway is for connecting a switch or router in Access Point Mode.
This is from the manual for the Arcadyan KVD21 5G gateway, which is what I assume you’ve been given by T-Mobile:
Good luck! Let us know how you make out!
