Forum Discussion
Connected, No Internet
We've had TMobile Home Internet for several months, and it's been rock solid from day one. Until the last 24 hours. Every 10-30 minutes or so, our devices get 'Connected, No Internet', and th...
I would do a factory reset. Do you know when you device was upgraded to the new version? Was it last 24 hours? This is the new Version:1.2103.00.0338, If its updated something could have caused an error. A total reset is the best way to clear that. If this first doesn’t fix the problem, then you need a device replacement. Good luck to you.
Ours is running the current software version above.
We tried a reset (went through the entire setup process again).
And again, within 30 minutes, received the 'Connected, no internet' message from all of our devices.
So frustrating, as we were starting to think TMobile Home Internet was a viable alternative to cable (the only other alternative in our area).
We will try reaching out to T-Mobile.
