Forum Discussion

dropinthebucket's avatar
dropinthebucket
Network Novice
6 years ago
Solved

MONEY app connection error

I created an account on 6/10. Have gotten a connection error message on the app ever since. Called cust Spt twice now. Both times told that my account was deactivated due to a glitch. Both times ...
t-mobile money
  • tmo_mike_c's avatar
    tmo_mike_c
    6 years ago

    Ah shucks. That's no good you're having trouble. I saw that our engineers are working on the apps for folks having issues logging in. have you tried going to the T-Mobile MONEY site to see if you can access it?

magenta7087623's avatar
magenta7087623
Network Novice
4 years ago
ulbhpy wrote:

I have the same problem today. App login fails with popup message: “Could not connect to the server (L23)”.  T-mobilemoney.com website does not load either.  It has been like this for more than 2 hours and today is payday.  This shucks for sure.

Me to what is going on?