Forum Discussion

dropinthebucket's avatar
dropinthebucket
Network Novice
6 years ago

MONEY app connection error

I created an account on 6/10. Have gotten a connection error message on the app ever since. Called cust Spt twice now. Both times told that my account was deactivated due to a glitch. Both times ...
t-mobile money
  • tmo_mike_c's avatar
    tmo_mike_c
    6 years ago

    Ah shucks. That's no good you're having trouble. I saw that our engineers are working on the apps for folks having issues logging in. have you tried going to the T-Mobile MONEY site to see if you can access it?

fti's avatar
fti
Network Novice
4 years ago

I get a Connection Error ever since I updated the app a month or two ago. I can still log in on the website but only on a laptop not on my phone.