Forum Discussion
Why are we being penalized suddenly for paying with a credit card?
I have been with T-Mobile and have used my credit card with autopay for 5 years. Now all of the sudden I am being charged a $5 fee every month even though I’m enrolled in autopay just because I prefe...
You can show your dissatisfaction by cancelling autopay, then have them send you a paper bill. You then have the option of paying by check, or by your bank’s bill pay, or if you log into your account you can still use your credit card to pay. You won’t be getting the discount but you will be demonstrating your dissatisfaction and making sure T-Mobile doesn’t realize their cost savings at your expense.
