Forum Discussion

kevin4byu's avatar
kevin4byu
Network Novice
7 years ago
Solved

T-Mobile App not working with my prepaid account

I signed up for a t-mobile prepaid account about a month ago and each time I try to open the T-Mobile App I get the message "Sorry we're not ready for you yet. We're working on improving your app...
  • tmo_chris's avatar
    tmo_chris
    7 years ago

    No specific time frame as of right now but we are in the process of pushing out a large update soon! 

bocacaller's avatar
bocacaller
Newbie Caller
5 years ago
kevin4byu wrote:

I signed up for a t-mobile prepaid account about a month ago and each time I try to open the T-Mobile App I get the message "Sorry we're not ready for you yet. We're working on improving your app experience." I have a Samsung Galaxy S7 from T-Mobile (Previously was used with my business account) that us running Android version 8.0.0. How can I get the app to work for me?

@ 2 years and no app still working…