Forum Discussion

a_why's avatar
a_why
Newbie Caller
5 months ago

Syncup kids watch stuck on pair mode

I had already paired my child’s watch to my phone in the t life app he used it for about a day and a half the watch died so we charged and once it turned on we have not been able to get it out of the...
Ramysong's avatar
Ramysong
Newbie Caller
5 months ago

We have the SAME PROBLEM!!! 
Sitting on the phone with tech support at the store. 

What a pain. 

a_why's avatar
a_why
Newbie Caller
5 months ago

I ended up chatting with a customer service rep and I hadn’t noticed my phone needed an update and that seemed to fix the issue and the phone picked up the watch once I updated my cellphone.