Forum Discussion
SyncUp Watch - Can't video chat!
I'm the admin and guardian and when I try to video chat, it works fine on my phone, but doesn't show up on my daughter’s watch. Then it shows “missed call”. When I try to video chat from the wa...
We worked with customer service, got a new watch, new phone number, factory reset and video call still doesn’t work. They escalated it to tech engineer support and they tried some things to rest the line in their end. My son who is 5 is really heartbroken that he can’t video call. Looking into other options as a result…
