Forum Discussion
Kids SyncUp Watch unpairing
I had already paired our syncup watches to my phone in the new Tlife app. The watches died so we charged and once it turned on we have not been able to get it out of the pair setting when you first t...
Hey all, I too have been having issues with my kids watch going back into "pairing mode" after the watch dies, or is restarted. I work in IT, and so far from the troubleshooting I have performed, uninstalling the app on my phone seemed to have helped the issue. The app seems to be the core of the issue. Now if I have to restart the watch, I go into the T life app, select the device, then go to the settings in the upper right hand corner. Go to Location Refresh, and then change the location refresh between 15/30 mins. What this does is sends some sort of a signal to the watch, and the watch is back. It has worked every time I have had to restart the watch.
Its not a permanent fix, but it band-aid for now.
Easiest fix, thank you for posting!
