Forum Discussion

tjmurf's avatar
tjmurf
Newbie Caller
2 years ago

Gateway loses tower connection, (internet) after reboot or power outage.

I have to factory reset and configure the gateway every time there is a power outage and or if I reboot the device.  The local network remains but the gateway does not reconnect to the tmobile cell tower.

 

Ready to quit service because of this.

  • kddarlin's avatar
    kddarlin
    Newbie Caller

    Yes!  Customer service states there’s an outage, but in two weeks time it still hasn’t been resolved!!!  I’m losing my patience!!!  Going to find another carrier ASAP!!!