Forum Discussion

zipcl's avatar
zipcl
Network Novice
5 months ago

Primary line does not have sufficient permissions to view bill detail information.

Your line does not have sufficient permissions to view this information. Please contact your primary account holder and ask them to change your permissions. For more info click here.

I got above message, but I am the primary account holder, what should I do?

  • syaoran's avatar
    syaoran
    Transmission Titan
    zipcl wrote:

    Your line does not have sufficient permissions to view this information. Please contact your primary account holder and ask them to change your permissions. For more info click here.

    I got above message, but I am the primary account holder, what should I do?

    Reach out to Customer Care by Calling 611 or send T-Mobile a DM on either Facebook or Twitter to get this resolved for you.