Forum Discussion
lisl
3 years agoNetwork Novice
cant get replacement
I bought a new Tmobile branded 5g hotspot and it quit working after a month. I called and got a ticket but there is no resolution to when they will send a replacement. all I get is “it is in process...
fireguy_6364
3 years agoModem Master
or they just currently dont have any stock of them due to part limitations
you can try contacting TMO through either Facebook or Twitter and see if they can do any deeper digging to see what the status is and if its back ordered how much longer estimated or not.
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