Forum Discussion

Rg10's avatar
Rg10
Network Novice
2 years ago
Solved

International Travel

Can anyone tell me why I can not make calls or receive data while traveling in Germany? When I do make a call I get a message that the service is restricted or unavailable, thought I can receive a te...
  • syaoran's avatar
    2 years ago

    Do you have roaming enabled on your device?  You can give Customer Care a call at 611 from your T-Mobile line or reach out to T-Mobile via DM on Facebook or Twitter to make sure there isn’t a roaming block active on your line.