Forum Discussion
Oculus Suddenly not Connecting
Same issue here. All my network devices (TVs, Mesh, etc) are working fine, and my cell service is excellent. However, my T-Mobile Gateway looks like stops working even though the display looks fine. It’s clear that the issue is the Gateway periodically just stops creating a WiFi signal. I cannot find a fix - restarting the Gateway and/or the network has no impact. Eventually, it all of sudden works again. I have the older Gateway (the black tower). When I asked T-Mobile to replace it, they tried to give me the newer Gateway (the white box with the cell booster) but that would nearly double the cost of my home internet. I’ll continue to push T-Mobile for a fix but this is going to drive me back to another carrier if it keeps up.
- sabrina2 months agoNewbie Caller
I had the same issues. FINALLY, after hours of phone IT and research , it came down to a faulty SIM card. When it was replaced, all was well. The SIM card was in the TMobile tower...every time we got a replacement tower the OLD SIM card was transfered to the new tower and of course, it didn't function either! I love T-MOBILE but like you, was about to throw in the hat and get a new carrier. BTW, bring your tower into TMOBILE and they will replace the SIM card at no cost!
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