Forum Discussion

RQ1234's avatar
RQ1234
Roaming Rookie
5 years ago

NOK 5G21 GATEWAY GRY KIT LAN Connection

I received this device and have great service so long as I place it on the top level of my house! I want to utilize the LAN ports for an ethernet connection to my home router but it does not seem to negotiate with my router or even my switch? I have tried both dhcp and static settings for LAN1 and I still get no link lights on the router or switch. Connect a WIN10 laptop to the same ethernet cable and it will work with both dhcp and static assignments? What am I not seeing here?

  • Umm, yeah, that’s how routers work.  Maybe I’m missing something in what you are trying to do.  i.e. you can turn off all the WiFi radios in the Nokia gateway, connect it to the WAN port and use your router to distribute to your LAN.  You’ll end up with multiple NAT’s but it works. 

     

     

  • MetsFan's avatar
    MetsFan
    Transmission Trainee

    Have you thought about doing a factory reset and reconfiguring? Might be worth a try, although you may end up worse. Hard to know at this point.

    One more thing that’s missing from the interface. The ability to backup the configuration to a file.  How basic is that!

  • MetsFan's avatar
    MetsFan
    Transmission Trainee

    I don’t know if this means anything with regards to your LAN port issues, but I have a different hardware version.  Thought I’d pass it along.

     

     

  • RQ1234's avatar
    RQ1234
    Roaming Rookie

    I have used both LAN 1 & 2 with little success. I have attached a screenshot of the web interface.

  • djb14336's avatar
    djb14336
    Bandwidth Buddy

    The gateway port is likely disabled... at least they say it is on my white box.

    Have to connect the uplink to LAN1/2 on their device... basically, you either double-NAT, or run your router in AP mode.

     

  • Reblog's avatar
    Reblog
    Transmission Trainee
    RQ1234 wrote:

    I received this device and have great service so long as I place it on the top level of my house! I want to utilize the LAN ports for an ethernet connection to my home router but it does not seem to negotiate with my router or even my switch? I have tried both dhcp and static settings for LAN1 and I still get no link lights on the router or switch. Connect a WIN10 laptop to the same ethernet cable and it will work with both dhcp and static assignments? What am I not seeing here?

    There are no settings on the Nokia 5G gateway for LAN/Ethernet.  The only thing you can change is WiFi settings and those are limited.  Perhaps you get a gateway with newer software/firmware than the rest?  Can you post a screenshot of the web interface?

    FWIW, I used the LAN port on the Nokia gateway to both direct computer and to TP-Link router each without any issues.

  • RQ1234's avatar
    RQ1234
    Roaming Rookie

    Yes, I am getting a signal and 4g/lte connections @ abt. 55Mbps to 65Mbps! The Win10 laptop I have will NOT connect to the 5G21 GATEWAY over the wireless 2.4 or 5 GHz. Same laptop connects fine to all other APs I have! Connected it to a cat 5e 1000mb or 1gb ethernet it works fine. Tried to connect a netgear managed switch after a factory reset and get no link lights on switch. Connect laptop to switch and get link lights. Bought a TP-Link router and connected its WAN to the same ethernet cable to 5G21 GATEWAY port and get no connection even with router wan port set to DHCP. You may be right that the 5G21 GATEWAY is defective?

  • Dullblade's avatar
    Dullblade
    Channel Chaser

    c’mon people, how about a link to some documentation, a specific help page, or a little more context ?

    the folks at T-Moo are not magicians…..at least give them some specifics to work with,,,,

    oh, I forgot, this forum is unmoderated by T-Moo, and maybe they do not really care about your problems….but T-Moo, there are almost 200 views...

    @RQ1234 - you are getting a signal, any idea what you are getting in signal strength, can you access any settings, why would your laptop work, but not a switch or a router, maybe it is defective and your should exchange it and try another one ????

  • RQ1234's avatar
    RQ1234
    Roaming Rookie

    What kind of switch, i.e. netgear, tp-link, d-link, and is it managed?

  • MetsFan's avatar
    MetsFan
    Transmission Trainee

    I have the new 5G21 gateway too and have one of the lan ports connected to a switch. No issues with it. Have a NAS and a dock connected to the switch. I know that doesn’t help, but at least it should work with your switch (as it does for me).