Home Internet router loses connection about every 5 days

I’m only getting 2 bars on my secondary signal which is what carries the data and I get between 100 - 200 Mbps.  If you’re interested in keeping the home internet, adding a cooling fan is worth it in my opinion.

For what it worth, I have a steady 3 bars and am about 7 blocks from a TMobile cell site. When the Internet connection is working I get 150-250 mbs down usually.  Not sure what the answer is.

I had mine on top of an A/C vent and it would die any time of day it felt like it.  I was not using the built-in wi-fi either.  The wireless modems in there can heat up pretty quick I think and there’s just no active air flow through the device.  If you’ve got great signal it probably works but if you’re far enough away that the device has to work but not far enough that it gives up, that’s probably when things heat up.  I have never called tech support but it’s my understanding that they are hard to get through to or not very knowledgeable.

Seems plausible. The router is in a window, however the issue has occurred at night as well as during the day,  and I’m using another router for WiFi access, so it would seem that the router shouldn’t be working that hard.

I can’t seem to get pst the first level of tech support, which appears to be a person with little actual electronics knowledge that is just working off answerbook pages. Support claims that this is very unusual and that they have not had other reports of this, so I take what I am told with a grain of salt.

What you’re describing sounds a lot like the overheating issue I used to have