Forum Discussion
assurant fraudsters
This happened to me as well. First they said it was never scanned but not to worry. A few months later they say they never received the device, got a $700 charge on my account. This took months to sort out. My only saving grace was that I still had the receipt that showed I mailed a package and the weight showed that there was something in the package when I sent it. Even with this proof, it was a lot of back and forth between Assurant and T-Mobile. I finally reported Assurant to the Better Business Bureau. This is when it was finally resolved. Such a headache!
Never had problems with T-mobile, I’ve been with them 20 years. However, this experience has left me disheartened. They continue to use this fraudulent company. I canceled my insurance because why bother? I do not want to go through this again.
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