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TonyBui's avatar
TonyBui
Network Novice
10 months ago
Solved

Unlocked device

My phone (T-mobile REVVL V + 5G) were bought from assurance wireless and it were unlocked. When I put the simcard from other carriers, it wasn’t work. IMEI: 357492499133567
  • gramps28's avatar
    10 months ago

    You need to contact Assurance Wireless and ask them to unlock it. Tmobile can only unlock phones they sell.