Forum Discussion
Weak Signal
I have t-mobile internet for less than a month but since first setting up I have always had weak signal. Download speed is between 15- 45 mbps and upload is less than 5 mbps. Does anyone have any sug...
Pretty obvious from the screen clip that both signals are weak. (2 bars) Either the equipment power levels are not that strong or your location is out on the edge it seems.
Secondary Signal:
RSRP = -112 dBm ← (Weak) Your router appears to be out on the edge.
SNR = 12 dB ← (Medium)
RSRQ = -11dB ← (Weak) Even the quality of the signal is not stellar.
The metrics do confirm the signal for both primary and secondary are weak. If the location is within the UC area that just implies the n41 band but if your location is not close enough the speeds would suffer. Even the primary LTE signal is weak. It appears the towers are a bit of a reach. If you post the “Cellular Network” information from the Status page we might be able to determine the actual location for the towers. You can use cellmapper.net and the PCI values for the primary and secondary signals and then find the towers. CellMapper.net is pretty good for finding the towers. You can filter with 4G LTE and 5G NR search and with the PCI find it. Really, T-Mobile support should be able to provide you the actual location of the tower via the PCI information. They should be able to see the router lock on the specific tower and be able to provide you with the location so you can look it up on a map and see the distance to the tower. With the SIM card IMEI number that information is in the system.
