Forum Discussion

Thinkt8nk's avatar
Thinkt8nk
Network Novice
4 years ago

Tmobile Network

What is going on with the network? I am unable to do anything text, call, web. My 4g or 5g signal sign is not populating.  I have restarted it, ensured it is in airplane mode, verified the network is on auto and the phone bill has not been late and is paid.

  • syaoran's avatar
    syaoran
    Transmission Titan

    Have you tried removing your SIM, cleaning the gold contacts, and putting it back in your device?  If your account is a prepaid account.  Funds can take a few days to be applied and reflected on your account.