Forum Discussion

Amhuizar's avatar
Amhuizar
Roaming Rookie
2 years ago

T-Mobile app no longer allows me to login with my fingerprint

For the last few days I have been unable to use my fingerprint to login to the T-Mobile app. If I try selecting log in with your fingerprint I get a popup telling me to enter my phone number and password. Is anyone else having this problem? I tried checking my settings but I can't find anything allowing me to adjust login preferences 

  • Same here, fingerprint option switch is useless. I've had to change my password every time I want to log into my account. Let me know if you've found a solution to this problem by now.