Forum Discussion
0.5mbps on 6 lines for almost two years
For almost two years, my plan consists of 6 lines where our data speed is around 0.5mbps. Tech support has been not helpful and it seems like they can’t even fix the problem. We have 4.5 gb of data o...
I have something similar going on. We have 9 lines, four iphones (2 with 5g) and the rest samsung androids (1 5g). I was experiencing very low signal at my work location and was about 10 feet from a window and the tower about 1 mile away. TMobile said it is probably my old sim cards. At home the tower is also 1 mile away. I was getting about 50 to 120 down and 10 up at the time on all lines. I swapped to the new sim cards and except for my iPhone 11, and two iPhone 12s, I get about 1 mbps down and mostly don't register an up. I cant open emails, navigate internet or use social media. We've swapped to other sim cards and same deal. My Note 9 is my regular phone and it seems to rub the worst. My 1 5g Samsung phone might get 2 to 5 mbps and less than 1 up. Supposedly TMobile is monitoring my lines now and we should have an answer Monday. And I still don't have an improved signal at work.
