Forum Discussion
Phone cuts in and out regardless of wifi or LTE
- 6 years ago
When you take a look at the signal, does it fluctuate or stay solid? I'm also curious if it's only happening when you message or call specific number? A great place to start is using our Signal issues / no service troubleshooting | T-Mobile Support page for steps on how to help.
Hi - I’m having the same issue. I got an iPhone 13 last year and recently I’m being told that the call cuts in and out (regardless of incoming or outgoing). I have wifi calling disabled, have btw 2 and 4 bars (it varies a lot) and when I make a call it often takes a while to connect (doesn’t matter if I’m in the house). Trying to figure out the root cause and how to troubleshoot. I did not have this issue with Verizon. My home is in the 5G map area too. Any advise / suggestions would be so helpful!
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