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Agentarizoa339's avatar
Agentarizoa339
Network Novice
3 years ago

mobile data dropping while hotspot is active

So this has been happening the past 3 days. Whenever I turn my hotspot on my cellular data drops and I cant use the phone or the hotspot. Its becoming increasingly frustrating since ive been wanting to play on my pc with my friends and talk to them on discord. 

hotspot
internet
internet disruptions
mobile data
t-mobile
  • pkarpenter's avatar
    pkarpenter
    Network Novice
    3 years ago

    I have had similar issues with my phone hotspot. Not exactly the same, but I can tell you what’s “worked” for me. It’s a work around at the moment, and I’m trying to determine a permanent solution.

    For me, my phone hotspot doesn’t work with the standard T-Mobile APN. I had to create my own. The following works for everything, but I can’t send group MMS. It’s weird.

     

    Android APN settings

    1. Open the Access Point Names or APNs menu.
      1. In Settings, look under Wireless & Networks or tap the Connections tab.
      2. Touch Mobile network. You may need to touch More settings, More..., or More networks first.
      3. Touch Access Point Names.
    2. Touch the T-Mobile APN if one is available. If not, press the Menu key and touch new APN.
    3. Verify and update the following settings for the Data APN.
      • Name: T-Mobile
      • APN: Fast.t-mobile.com (for LTE devices) or epc.tmobile.com (for non-LTE devices)
      • Proxy: <Not set>
      • Port: <Not set>
      • Username: <Not set>
      • Password: <Not set>
      • Server: <Not set>
      • MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
      • MMS proxy: <Not set>
      • MMS port: <Not set>
      • MMS protocol: WAP 2.0 (If available)
      • MCC: 310
      • MNC: 260
      • Authentication Type: <Not set>
      • APN Type: default,supl,mms 
      • APN Protocol: IPv4/IPv6
      • APN roaming protocol: IPv4/IPv6
      • Turn APN on/off: Grayed out unless there are multiple APNs
      • Bearer: Unspecified