Mobile data issues on T-Mobile network after transition from international roaming
On multiple occasions after transitioning from an international roaming network to the T-Mobile network, I experience data connectivity issues for significant amount of time afterwards. Is there any tips on mitigating these network transition issues as they can come at quite inconvenient times where quick access to records are needed (boarding pass, reservation confirmation, email, etc). Going in and out of airplane mode doesn’t help. Restarting phone sometimes helps but this shouldn’t need to be constant fall-back. Interestingly, I haven’t had data connectivity issues transitioning from the T-Mobile network to International Roaming Networks.
data is active, but slow as all hell
I use an android phone and For the past 2 to 3 days, my data has been so slow that I can't access downloads on certain apps. I don't what it is, but its getting annoying. Usually, I would just chalk it up to t mobile tower troubles. However, I've had a history of my data coverage being so trashy. And it's because of one thing that still don't freaking understand and that: the carrier hub application. Someone explain to what the hell it does and why does my service always get worse when is have to mess for an update or permission or whatever. I've been dealing with this carrier hub bull crap for a few good years using t mobile and it still gets on my nerves.
Recently moved to rural area and service was great, after 3 weeks I have no mobile data, why?
Prior to getting onto this peer assist forum I found that all methods to reach T-Mobile support require accessing T-Mobile's mobile network, but my issue is being suddenly and persistently unable to access T-Mobile's mobile network no phone without wifi, and no SMS/MMS. This is very difficult to troubleshoot therefore (and I have inadequate Wi-Fi making it worse). When I've recently traveled from home to locations with good Wi-Fi I'm still largely unable to call, receive calls, or exchange texts. So it’s a mobile data issue and not solely an internet issue. I've tried many remedies. Frequent powercycling of the device; disabling battery-management; disabling Wi-Fi calling; enabling Wi-Fi calling; disabling roaming; cooling the device in the refrigerator; removing the SIM, examining it, finding no damage or wear to the copper, cleaning the drawer with alcohol and an air duster, replacing the SIM; among other things. A little over a month ago I moved from Massachusetts to rural northern Vermont. TMO's coverage map seems to show that I have a 5G tower less than a quarter mile from me in one direction, and only about a half-mile away in the opposite direction. Service was excellent for over a month. And now, for over a week, I have virtually none. Possible causes I have considered: * My SIM has gone bad. * Either recent storms or some other even has affected the local access points or WLAN segments in use by T-Mobile. * The coverage map is incorrect or out of date. * My service has been throttled or in some other way been rendered unusable, without explanation. Can you help me to determine a fix, please? The nearest T-Mobile Authorized Retailer and service location is almost 125 miles away and a 3hr drive. I have emailed support with no response. I do not use Twitter/X or Facebook Messenger. I've used the unofficial Reddit support group in the past -- I appear to have stumped them, this time. I appreciate any comment or suggestion. Fix me please! Thanks.
How do I fix my slow data/roaming?
It seems like I've tried everything to try and fix this slow data issue but nothing is working. I've tried calling tech support. I've tried restarting the phone but no luck. I've tried resetting the network settings but still nothing. Even got a new SIM card. This is getting so exhausting and I can't afford to get a new phone. Can someone please give me a solution so I can get this freaking internet/data to work. I have a Google pixel 6a. I also live in Alaska.Hotspot Usage when Not using Hotspot | Tidal running slow
I wanted to share my experience in case others are facing a similar issue: I received a new Samsung S24 in February. Since then, I've been receiving notifications about exceeding my hotspot data usage, even though the hotspot is turned off. This seemed strange. I reported this to T-Mobile support, but they kept pointing to their system showing I was using hotspot data and advised me to turn it off. Additionally, I use Tidal for music streaming. Recently, I've been unable to stream music using mobile data as it was extremely slow or wouldn't load at all. Today, after receiving another hotspot usage message (indicating I exceeded the 5GB cap without using the hotspot), I noticed my Tidal streaming stopped working on mobile data this billing cycle. I checked my phone's data usage, and it showed Tidal had used over 5GB of mobile data—the exact amount as the hotspot data cap. It seems T-Mobile's system was misreporting Tidal's mobile data usage as hotspot data. I tried explaining this to support, but they didn't acknowledge it. They reset the network connection to my phone, which seemed to resolve the issue. I suspect this problem might be related to T-Mobile's "Music Freedom" feature included in my plan, which is supposed to prioritize or differently handle music streaming traffic.How is it possible that Texting via all forms of data isnt working?
Text messages are not working for me (I am receiving sporadically but they are not sending according to multiple Messaging Apps) I'm not a network pro, but if I have WiFi working, Mobile Data working (I can post this question, for instance using my fold), how the heck are texts not finding a way to send? Tried SMS, WiFi calling on/off, RCS on/off, mobile data on/off, and all permutations. Even restarted the device. Duration thus far: 2 hours. Is there an authentication glitch on the TMobile Network? I live in the middle of a big city, I thought 5G meant that there was some tiny amount of robustness and redundancy. Is there some other dependency I do not know about that would mean out going texts fail despite full internet access? The fact this can happen with internet working seems unacceptable especially given the premium prices. VM is also unavailable to access. There's shockingly little live outtage communication on this website or via support, which is unhelpful. Though it is easy to see the problem affects many others. If I were an enterprise customer something like this would seriously damage my faith in the network stability and redundancy best practices. If there is some other dependency that often lack a backup (such as authentication) then there should have been a communication on the front page of the site detailing the issue and expected time to fix. These should be considered some of the most basic, barely adequate, business practices, in my opinion, and doubly so for a utility company.
Connected... but not?
So I'm sitting on my couch with my phone, browsing websites, streaming music, checking email... all of a sudden, my phone is acting like it has no connection. It shows 5GUC and all five bars but it's acting like I'm out of my service area. I turn on "airplane mode" for 5 to 10 seconds and turn it off, now everything is back to normal. This only started happening these last 2 weeks. What could be the cause? I haven't changed my plan, account settings, or location. (I am NOT using WiFi.) I am using the same phone I've had for thr last 6 months (Samsung S22+) so there hasn't been a change to equipment either. Again, this issue only popped up the last 2 weeks, and toggling airplane mode "refreshes" the connection. I also doubt its my data plan since i have not changed my usage habits and the billing cycle just reset. It's intermittent (so it could happen 6 times an hour, or once every couple of hours). Anyone have any clue on the cause and a possible fix?No voice service: Temporarily turned off by your carrier
I've been receiving this notification multiple times over the last two days. I looked online to see how to fix it. I've tried restarting my phone, checking the SIM to make sure it's in place, and turning on/off Airplane Mode. It's still showing up on my phone, and I noticed that my mobile data doesn't work when it does (no phone calls or internet when I'm not around wifi). For reference, I have a Motorola One 5G Ace. Can anyone help with this?
help with mobile data
About 2 years ago I had a one plus 8t 5g, it was working fine I was able to use every app without problems but it suddenly stopped working properly. I can go on Google and look things up I can listen to music on SoundCloud and I can look things up on the map. However, I can't use Instagram, Netflix, and I can't even look at my mail it seems that I can't use most apps but I receive notifications but it will not load unless I'm connected to a wifi. The problem is I got a s23+ recently and itself still doing the same problem. I went to tmobile already, the first time they switched to a new sim card and it did not work the next time I went to tmobile they just told me I had data saver on but it's currently disabled. I'm lost and it doesn't seem tmobile knows what's wrong.