Miserable Connection

I have done the speed tests at every room in my house .that one of the first things I did,  I could get good speeds in certain locations the best was in the attic. The problem is they changed with the time of day do to the amount of people using the network . that is understandable to a point when it slows down that you can't load a simple Web page without it timing out it becomes a problem! You aren't getting what you paid for. Then there's rain that seems to slow it down to a complete stop! I think the technology is not living up to the hype myself!!!  If I lived in the desert and right under a tower probably wouldn't have any problems.

For those with poor (T-Mobile Home Internet App term) service and often buffering, this is technical, but it MAY help out:

1.  Use the T-Mobile Home Internet App to locate the ‘nearest’ tower.  This will help locate the direction that the signal closest to you is coming from.  I’d recommend placing your device on that side of the house.
2. If you can locate (physically see) the tower, or know roughly where it is, attempt to put your device in a line-of-site between your house/appartment/etc. and the tower.  I.e. If there is a large metal structure between your home and the tower … try to move it to an area that isn’t as blocked by obstacles
3. If you can … place it near or in front of a window, possibly at a high place in your home.
4. Once you’ve found an ideal location (or as good as it gets), you may wish to try ‘turning ‘ the device.  I.e. mine works best when the tower is ~45-60 degrees clockwise from the ‘face’ (LED) of the Arcadyan device.  This gives ‘good - very good’, while 180 degrees from that gives ‘poor’.

Oddly, for ideal ‘testing’ purpose, I used a 50’ extension cord outdoors, and found the ideal location - then replicated it from inside.

As  a note, I’m fairly close to the tower (~1200’) but blocked by buildlngs + trees.  Best location for me is a spot with a small gap between buildings across the street.  Winter service is better w/o leaves on the trees.

If you know where the tower is (i.e. using T-Mobile placement app), use Google Earth to draw a 3D measurement to look for obstructions between your home and the tower… it does help a lot.

Rtd777888 wrote:

Being an older person, I remember using Dial up internet and I can say t mobile is slower than Dial up internet where I live . Especially if it is raining it becomes almost unusable. Yet I visited my aunt who lives in the country I live in a very populated area . She gets blazing fast internet. I believe the problem is their network can't handle the traffic. You have to remember they are also letting All the other cellphone services use their network. I am not interested in keeping T-Mobile to much longer if things don't improve quickly. Unfortunately I don't think there's anything any good out there right now. My sister has Verizon and she has lots of problems also. They were very good at one time I honestly don't hear anything good about any of them. 

YES! I told my daughter this is worse than dial up and she was like huh? Lol. 

I’ve been fortunate then.  It worked well on the 4G LTE home internet (but still in its infancy and was similar in price to Spectrum).

I got the Xmas special ($25/month) and T-Mobile updated the site to 5G (last one in the area that wasn’t a metrocell).  On 5G n71/b66 ~170Mbps/50Mbps.  On 5G n41/b2 +400Mbps/20Mbps.  ~150-200GB/month.

Being a older person, I remember using Dial up internet and I can say t mobile is slower than Dial up internet where I live . Especially if it is raining it becomes almost unusable. Yet I visited my aunt who lives in the country I live in a very populated area . She gets blazing fast internet. I believe the problem is their network can't handle the traffic. You have to remember they are also letting All the other cellphone services use their network. I am not interested in keeping T-Mobile to much longer if things don't improve quickly. Unfortunately I don't think there's anything any good out there right now. My sister has Verizon and she has lots of problems also. They were very good at one time I honestly don't hear anything good about any of them. 

Same problem here. Been dealing with it for well

over a year, but I live in a rural

area and can’t find a better alternative. I hate it with a passion. 

TMobile home Wi-Fi literally sucks!!! Never ever have a constant full signal that works. I’m switching to something else. 

I’m in the same boat with the same problem. Started out six month ago great and slowly got worse. Cannot even stream a movie without significant buffering. Very aggravating!