internet speeds dropped dramatically northwest florida

Jlwiseconstructionllc wrote:

I have had this internet for 2 years now and have had absolutely no issues with it. The speeds have been upwards of 300mb/s and that's with only a 2 bar connection. The last week or so now my speeds have randomly dropped down to 100kb/s consistently and it's literally unusable. I noticed that there are a ton of other users saying the same thing. Does TMobile even pay attention to their customers complaints bc I am literally looking for other providers in this area bc of the lack of response and help these reps are able to provide. I don't get how I now have 3 bars but have unusable speeds when over the last 2 years my speeds have been so good I haven't even thought about changing providers even when offered better deals. This has to be fixed or they are going to lose all their home internet users. 

Same here but more recently!  Went from superior speeds and great internet, to super slow speeds and constant dropped internet.  The tower modem literally died and we got a replacement (looks different than the one we had) and since then, horrible service!  I’m ready to go elsewhere.