Forum Discussion

imorrison's avatar
imorrison
Newbie Caller
10 months ago

Disable personal hotspot on iPhone

I am looking to remove the personal hotspot feature on my child’s phone. There is a setting on the phone to turn it off but he can just turn it back on and use it whenever. When we had Verizon we called and they placed a block that didn’t allow him to even see it in settings. I tried calling T-Mobile support but they said that can’t do it. Can we do the same thing with T-Mobile?

  • stl's avatar
    stl
    Network Novice

    I am looking for this exact same thing...ability to turn off hotspot.  Have you had any luck to figure out a way?  thanks! 

    • Zissou's avatar
      Zissou
      Newbie Caller

      I never found a way to disable the hotspot. I spent a few hours on the phone with T-Mobile customer care and nothing they tried worked. 

      • stl's avatar
        stl
        Network Novice

        Oh bummer....It's more than a full time job trying to manage kid's tech.  If it helps, I found a way to shut off their data, leaving the kid's phone with just call and text. You logon to t mobile site or go onto the app.  Then go to "manage add-ons".  Select "no data". 

  • Zissou's avatar
    Zissou
    Newbie Caller

    I’m having the same issue and family mode parental controls do not work on the devices connected to the hotspot