Forum Discussion

Smsmith's avatar
Smsmith
Network Novice
2 years ago

connection issue

I've had T-Mobile Internet for almost 2 years. I've never (NEVER) been able to get more than 3 bars. I've tried every square inch of my home. 

 

Any tips? Bc I'm considering switching. 

  • I have T-Mobile home internet … but there’s no ‘map’ for it.  It requires an address and pass/fail is what you get.

    TBH, 3 bars on TMHI isn’t ‘bad’.  It gives me ~400Mbps.

    4 bars gives me +500Mbps.

    If its all 4G LTE service .. then service may not be so great.

  • formercanuck wrote:

    What's  a ‘green area’?

    i dont have TMO home net...does their coverage map show differently than the mobile map does?

  • does your signal improve say around the fall season or winter by chance? could be whatever tower is closest to you is partially blocked by something..even leaves on a tree can affect signal.. or if there are buildings in between you and the tower.. do you by chance know how far you are from the tower?

  • Smsmith wrote:

    I've had T-Mobile Internet for almost 2 years. I've never (NEVER) been able to get more than 3 bars. I've tried every square inch of my home. 

     

    Any tips? Bc I'm considering switching. 

    home net or mobile?

  • Irteza_Shamsi's avatar
    Irteza_Shamsi
    Connection Cadet

    Please call T Mobile Home Internet Customer Service to get a trouble ticket.

  • IronRubric's avatar
    IronRubric
    Network Novice

    Recently my service has decined and im lucky to get 3 bars...  and im in a "green" area...