Forum Discussion

Aleesmom95's avatar
Aleesmom95
Network Novice
2 years ago
Solved

Cannot connect my HP laptop to my mobile hotspot

I am new to T-Mobile and can connect my HP laptop to my iPhone 13 thru bluetooth but I cannot connect it to my mobile hotspot. I’ve turned the personal hotspot on and off on my phone, turned the wifi...
  • syaoran's avatar
    syaoran
    2 years ago

    Set the HotSpot to broadcast 2.4GHz with the security/encryption set to AES.  

BettyJ's avatar
BettyJ
Roaming Rookie
2 years ago

Hi do you have the HP app? I know my phone and printer have to be on the same WiFi so if I have my wifi off it won’t work. GL text HP support you may also need a new driver DL.