Forum Discussion
i have been paying for 2 lines only using one
Today I learned that I have been paying for 2 lines for 17 months after removing my ex wife. Thats roughly $600. The person who removed my phone told me that my account would update and I got the notification that it did. But it wasnt the change of plan notice. It was just the phone removal and I didnt know the difference. Tmobile wants to pay me 3 of the 17 months which i find ridiculous. I have been a tmobile user since i returned from okinawa in 2014. 10 years. And now I find they they have robbed me of $600 and want me to be satisfied with 3 months credit. If this isnt resolved im obviously switching companies and taking whatever action I need to get my money back. Ridiculous.
Usually, T-Mobile provides a maximum of two months for a bill credit. Being ofdered 3 is more than most will ever get. Autopay is not an excuse to not check your bill every month to make sure there isn't anything you need to bring to T-Mobile's attention.
Same here but for 33 months. They owe me about 3k...
Same here, 17 months and they want to refund 3 months. They know exactly what they are doing with encouraging auto pay so they can overcharge us without us realizing it. They need a class action law suit to rectify us and stop this from happening to others
