Forum Discussion
T-Mobile refuses to credit my account for a device I returned & is now threating collections
This is going to be a but long but I need help I have 5 lines with T-Mobile for my business account. Last August I had some issues with one of my Samsung s24 and went to the the store for help. It w...
Devices have return windows. When you don't send a device back within that return window, you will be billed for it. Devices sent to T-Mobile's return center, which are usually done via contract with Assurant, can't be returned.
These are things mentioned in your agreements with T-Mobile. Whether you like it or not. These are the terms we all agree to.
