Forum Discussion
Why can't I set up Apple Pay to pay my autopay bill?
Here is what I have done: Made the Apple Card my default card in my Apple Pay Wallet Opened TMobile app on my iphone Chose “Bill” from the choices at the bottom of the screen Scrolled all the wa...
Same issue for me. Customer service had no idea how to troubleshoot. They even called Apple who confirmed there’s no problem with the card or Pay.
I even switched to a different (non-Apple) card in Pay and same issue on T-Mobile’s site. I’m able to shop online using Pay with either card, just not T-Mobile. I think it’s clear where the problem lies.
As others have pointed out, I think it’s poor that this problem has been going on for weeks and T-Mobile’s customer service seems not to know about it
