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Solved
UPGRADE HELL
I recently upgraded one of my phones with the following result… I now have 2 phones on the same line I have to pay for! When I went into the T-Mobile store they said I still owed 14 months on the old...
try contacting TMO through one of their social media platforms like Facebook or Twitter. this starts you with tier 2 support over the call in tier 1 support.
Thanks!
