sim locked carrier lock

Dear T-Mobile Customer Service,

I hope this massage finds you well.

I am writing to request assistance with an issue I am experiencing with my iPhone 13 pro max device is currently carrier locked and I am seeking your help to resolve this problem.

Could you please provide guidance on how to unlock my phone or assist me in resolving this issue? If you require any additional information from me please let me know.

Thank you for your prompt attention to this matter. I look forward to you response.

Yours sincerely,