Forum Discussion
evanssd
5 years agoNewbie Caller
return label for a trade in phone
I’m not able to locate the return label on T-Mobile website in order to send in my trade in device before the 30 days expire. Can anyone give me directions to finding the prepaid label? Thanks
- 5 years ago
You’ll want to contact our Care team and have them look up your account and walk you through the return proces.
Dutch29
5 years agoNewbie Caller
I activated service with two iPhone 12’s five days ago. I still have no idea where to get the shipping labels for the two iPhone 8’s that I will be trading in.
I got an email that talks about the instructions on how to return your old device and get a shipping label but I never find a shipping label when I follow that link!
Someone please help!!!!!
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