Forum Discussion
Solved
return label for a trade in phone
I’m not able to locate the return label on T-Mobile website in order to send in my trade in device before the 30 days expire. Can anyone give me directions to finding the prepaid label? Thanks
You’ll want to contact our Care team and have them look up your account and walk you through the return proces.
Same issue here. No labels with new phone. Been unsuccessful obtaining them. I took the phone to the store but they said I have to mail it back :(
