Forum Discussion
Official iPhone 14 Preorder Thread
Apple season is back with the most advanced iPhone, Apple Watches, and AirPods ever!! Did anyone else watch the Apple event on their website? I totally cried a little when they told the Apple Watch stories from real customers.
Apple iPhone 14 and 14 Pro
I personally love the new safety features. The Crash Detection and Emergency SOS via Satellite1 are really cool features that help us feel secure when we might otherwise have stressed. The different sizes and colors mean that there is an option for just about anyone. AND there is no SIM tray to struggle with and risk losing because iPhone is now eSIM only.
Key Features
6.1-inch and a new, larger 6.7-inch display size2
Up to 29 hours video playback on iPhone 14 Pro Max3
Camera enhancements for low-light photos
Apple Watch, Watch SE, and Watch Ultra
When I first got the Apple watch I have now, I debated if it was going to be super useful. It has been one of the best purchases ever! I have two small children so sometimes I forget my phone since I am juggling everything else. Since I have the watch, I never have to worry about not having a way to communicate if I need it. The addition of the new safety features on the new watches have me seriously considering upgrading! The Watch Ultra looks extreme in the best ways. The case comes up more to protect the glass, the whole thing is made more durable, and there are even more tools built in to make adventuring more about the adventure and less about all the things you have to carry with you.
Key Features
40mm up to 49mm display options
Swimproof4
Heartrate monitoring5
Emergency SOS6
Crash Detection6
Apple AirPods
The case finally has a lanyard loop!! Getting a cool carrying case for the previous models was kinda fun, but it is going to be super nice not to need an extra accessory for your accessory. š When you do lose them, each AirPod AND the case all play a sound to help you find them. Active noise cancellation and the ability to create the personal profile that means that the AirPods provide the best audio experience just for you. WOW.
Key Features
Up to 30 hours of listening time with the case3
Active noise cancellation
Touch control
MagSafe charging
Get yours
Apple iPhone 14 lineup preorders started on September 9 at 5 a.m. PT with availability September 16.
Apple iPhone 14 Plus preorders started on September 9 at 5 a.m. PT with availability October 7.7
iPhone 14 and 14 Plus comes in Midnight, Starlight, Blue, Purple, and (PRODUCT)RED. When you are ready, you can place your order in all T-Mobile retail stores, online, and through the T-Mobile app. You can also order over the phone if you contact us and speak with a specialist.
You can read more about our deals and offerings on the Newsroom or on our offers page.
Comment below questions or thoughts on the new Apple lineup.
- Available in November 2022. Service is included for free for two years with the activation of any iPhone 14 model. Connection and response times vary based on location, site conditions, and other factors. See apple.com/iphone-14 or apple.com/iphone-14-pro for more information.
- The display has rounded corners that follow a beautiful curved design, and these corners are within a standard rectangle. When measured as a standard rectangular shape, the screen is 6.06 inches (iPhone 14), 6.12 inches (iPhone 14 Pro), 6.68 inches (iPhone 14 Plus) or 6.69 inches (iPhone 14 Pro Max) diagonally. Actual viewable area is less.
- Battery life varies by use. See apple.com/batteries for details.
- Apple Watch Series 8 and Apple Watch SE have a water resistance rating of 50 meters under ISO standard 22810:2010. This means that they may be used for shallow-water activities like swimming in a pool or ocean. However, they should not be used for scuba diving, waterskiing, or other activities involving high-velocity water or submersion below shallow depth. Apple Watch Ultra has a water resistance rating of 100 meters under ISO standard 22810. It may be used for recreational scuba diving (with compatible third-party app from the App Store) to 40 meters and high-speed water sports. Apple Watch Ultra should not be used for diving below 40 meters. Water resistance is not a permanent condition and can diminish over time. For additional information see support.apple.com/HT205000.
- App not intended for medical use, including self-diagnosis or consultation with a doctor, and is only designed for general fitness and wellness purposes.
- Emergency SOS requires a cellular connection or Wi-Fi Calling with an internet connection from your Apple Watch or nearby iPhone.
- iPhone 14 Plus available in October. iPhone 14 Plus is subject to FCC rules as well as consumer protection, contractual, and other provisions of federal or state laws. It cannot be sold or delivered until the FCCās authorization process is complete.
- mpsNewbie Caller
I ordered 3 iPhones last week
My card was charged for phone taxes when I ordered
Since then i just see UPS shipping label generated.
But phones havenāt shipped yet.
My question is, I want to cancel this online order which hasnāt shipped
1-will I be charged with restocking fee ?
2- will my card be refunded?
I want to visit the store and get any available phone instead of waiting for these for 2 more weeks
- BourbonGuy207Newbie Caller
If you are ordering the NEW iPhone 14 and are seeking any promotion for trade-in offers, please make sure the person who helps you includes the āTrade-Inā when ordering the new phone because if they donāt you will not be able to get the promotion. In order to fix it, you have to return the phone they sent you, place a new order with trade-in and then wait for that phone to come in and activate before the promotion gets added to your account.
- ellyrvrNewbie Caller
Hello,
I ordered my phone the same day pre-orders started. I got an e-mail on the 12th saying that my order was cancelled. I have called T-Mobile everyday since then and get mixed information. Most of them say my order isnāt cancelled. Iām not sure what is going on but I am frustrated because no one can give me a straight answer. Someone please help.
- Acab22Network Novice
I order my iPhone on Friday the 9/9 as well and then it said it would be here on Friday the 9/16 and it didnāt get here so then I chatted with a agent and they were able to get me a ups tracking number and the package said delivered but I never got a confirmation of my package being delivered to my email and the package wasnāt at the location of the shipping address so Iām super confused about this whole thing
- OneBuckFilmsRoaming Rookie
Given that the 14 Pro and Pro Max are the vast majority of sales, and that the 14 Plus is selling only around 5% of preorders, Apple may alter their prodiction to produce more of the Pro and Pro Max models so they can catch up with demand.
Iām having no issues, since I wanted the base 14 (out for delivery as I type), but it is very interesting to see how the pre-orders are progressing.
- HeavenMCommunity Manager
Preorders are an adventure for sure. @DJP1986 Since you have an order number and can still see a backorder status, you are in line to receive a device. If your order status goes to cancelled, that is when you should worry. While orders are being placed, we try our best to get an accurate ship date for the devices, but things can change based on how many orders come in and how many devices we actually get ahold of right away. The reason you have not been charged yet, is because a shipping label has not been created for your order yet. Once we put your name on a box, we will try to charge your card, so make sure you have the funds available. It can happen any time, but you are doing the right thing by monitoring your order on the app/website.
- fireguy_6364Modem Master
yeah as each year passes on and newer phones get released those easy upgrades go out the window. add on to that companies are still having issues getting parts..i can pretty much bet that even on Apples end theyre running out of stock.
- DJP1986Newbie Caller
Yeah thatās what Iām thinking too. I called up 611 and asked the agent, and theyāre basically saying this is the date promised by Apple and T-Mobile since I pre-ordered it, but throwing in a heavy asterisk lol āIf we canāt deliver on this youāll get a notification about itā
Was excited to get my new (and for me, first) iPhone. Last time I pre-ordered a phone was the Galaxy S8+ and literally got it on launch day with no issues. Before that was the Note 4, every other phone I bought on/near launch day without issue so Iām not sure what is so hard about this one.
- fireguy_6364Modem Master
not sure. from what i have seen here and in the past unless you have been charged it aint coming/ready. if theyre saying its that back ordered that might answer why you havent been charged yet..to far out.
then again there have been many that ran into the same thing and then last minute got charged and got their phone within a couple days..
i REALLY hate new device releases lol.
- DJP1986Newbie Caller
fireguy_6364 wrote:
i believe if they have already charged your CC you should be in the lineup.
My apologies, forgot to note this - they actually havenāt charged my cc yet. So Iām not sure whatās going on. I spoke to an agent this morning and they just gave me the runaround about they have no info and it āshouldā be shipping by tomorrow, but Iāll get a notification if/when it has a delay.
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